Frequently Asked Questions
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Anything including cleaning, organisation and general help around the house or business.
If I can’t help you personally, I always give you as much information as I can as to where to go next.
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Getting started is simple. Reach out through our contact form or schedule a consultation.
I’ll be in contact with you as soon as possible.
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This isn’t your average cleaning service. I’m a thoughtful and compassionate person who understands trauma and neurodivergence from my own lens.
I’m trained to listen empathetically and aim to create a person-centred approach with clear communication and allowing you to set your own boundaries to create autonomy and trust within your space.
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You can message me anytime via our contact page, a direct email or via a whatsapp message to 07356 292141. I’ll get back to you within working hours, but please feel free to send at night time if you are a night owl.
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All work is priced via transparent, fixed quotes rather than rushed hourly rates.
The cost of the service covers insurance, high-grade PPE* and supplies, travel and administration. It also directly helps fund free cleans for local community members in crisis, which often come directly from my own pocket.
If you have budget constraints, cleans can be tailored to high-priority rooms, and sliding scale pricing is available upon request via consultation. You receive an honest, fully protected service while enabling vital community support.
*Personal Protection Equipment
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Honestly, I can only repeat back what others have said to me previously.
Calming demeanour - Many times I have been told I have a calming effect, I’ve worked in elderly care, with children and animals along my different roles through life.
A good listener - I’ll do my absolute best to ensure that you feel heard and respected within your home or workplace.
Highly Experienced - I’ve seen and dealt with situations most people haven’t and couldn’t.
Caring - I care about the deeper things in life and want to support those who need a cleaner, organiser or listening ear.
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If you need any kind of organisation or cleaning, I most likely have a service to suit you unless you need a specialised cleaner*.
*Specialised cleaner includes; oven cleaning, upholstery cleaning and carpet cleaning.
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Yes, 100%. Visible or invisible, you’ll always get a supportive, judgment-free space.
I will ask a lot of questions before we start, but only so I can understand your routine, sensory needs, energy levels and boundaries. Getting that detail upfront means no surprises, just a smooth, comfortable session that actually works for you.
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If evenings work for you, yes I can provide organisation and body doubling during these times.
A few things to bear in mind though; I specifically do not work past 11pm for health and safety reasons.
I will receive at least one call during this time to check on my own safety and wellbeing.
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Generally, no. I don’t transport or dispose of waste myself, but I will happily help you sort, bag, and organise your items into clear zones for keeping, charity donation, selling, or disposal.
If you have a large amount of rubbish or bulky items to get rid of, these need to be collected by a licensed, registered waste carrier. If you're not sure where to start, just let me know and I can help you find a reliable local service to book.